Shipping & Returns

Shipping Policy

  • We accept both local and international orders. For international orders, due to varying shipping rates, please message us by clicking here and we will gladly assist you.  

  • We offer three delivery choices

  1. Pick up at Vacoas (please note we will need to arrange for the date and time with you)

  2. Postage express delivery : Rs 40 for orders under 500g 

  3. Town delivery : please note you will need to be available for pick up

Postage delivery schedule : 

  • All postage deliveries are posted on Tuesdays and Saturdays.  However, this is subject to change depending on the number of orders we receive weekly. You should receive your items within 2-5 business days after shipping. 

Town delivery schedule :

  • The schedule varies weekly, message us for more information. 

Return POLICY

  • We accept returns, you will have up to 5 days to notify us of items you wish to return. 

  • To be eligible for a return, your item must be in the same condition that you received it, it must be in the original packaging as well as being unused and it needs to have the receipt or proof of purchase.

  • You will have to get in touch with us and arrange for the collection of the product.  We will then inspect and notify you whether your return has been approved.

  • If your return is approved, we will initiate a refund within 1-2 weeks of receiving the package.​

  • You will not be exempt of delivery fees should you choose to repurchase or replace the package.

We prime client satisfaction and is one of our great motivation to push forward, so if you have any problems with an order, feel free to get in touch with us by clicking here.