Shipping & Returns

Shipping Policy

  • We accept both local and international orders. For international orders, due to varying shipping rates, please message us by clicking here and we will gladly assist you.  

  • We offer four delivery choices

  1. Free delivery at So'flo, Jumbo and London Way at Vacoas.  ( Please note we will provide a date and time for you )

  2. Postage delivery : Rs 75 (Only available for Soaps and Scrubbies as glass jars cannot be posted)

  3. Town delivery at Port Louis, Ebene and Bagatelle : Rs 50 ( please note you will need to be available for pick up at the time and place mentioned )

  4. Home delivery by Nulivrer : Rs 150

Postage delivery schedule : 

  • All postage deliveries are posted on Tuesdays and Fridays.  However, this is subject to change depending on the number of orders we receive weekly. You should receive your items within one week after shipping.  

Town delivery schedule :

  • The schedule varies weekly, message us for more information. 

Return POLICY

  • We accept returns, you will have up to 5 days to notify us of items you wish to return. 

  • To be eligible for a return, your item must be in the same condition that you received it, it must be in the original packaging as well as being unused and it needs to have the receipt or proof of purchase.

  • You will have to get in touch with us and arrange for the collection of the product.  We will then inspect and notify you whether your return has been approved.

  • If your return is approved, we will initiate a refund right away after receiving the package.​

  • You will not be exempt of delivery fees should you choose to repurchase or replace the package.

We prime client satisfaction and it is one of our great motivation to push forward, so if you have any issues with an order, feel free to get in touch with us by clicking here.