Question 1

What are the payment options offered by All Naturals ?

Accepted Answer

Once your order has been submitted, you can proceed to payment by Juice or Bank transfer. Payment must be made within 24 hours to confirm the order. Please include the Order reference as a remark during transfer.   You can proceed to payment on the following MCB account : 000448303698   If you are buying from abroad, we would love to assist you.  Please write to us by email : allnaturals.mu@gmail.com or you can also click here for assistance.

Question 2

What are the delivery options available ?

Accepted Answer

We have different delivery options :    1 ) Postage delivery (only available for Soaps and Scrubbies - as we are not allowed to post in glass jars) : Standard : Rs 75 and Express : Rs 100   2) Free delivery at So'flo, Phoenix Mall and London Way at Vacoas - We will get in touch to arrange for the delivery.    3) Delivery at Ebene, Port Louis and Bagatelle : Rs50 - We will get in touch to arrange for the delivery.    4) Home delivery via Nulivrer : Rs 150   For more details on delivery, please click here.

Question 3

How do I order ?

Accepted Answer

Step 1 : Add products to cart Step 2 : Proceed to checkout Step 3 : Fill in all details Step 4 : Submit your order Step 5 : You will receive an email with an order number Step 6 : Proceed to payment (Please include your order number as reference) Step 7 : You will receive an invoice confirming receipt of payment Step 8 : We will contact you to arrange for delivery

Question 4

How do I store my products ?

Accepted Answer

Please keep your products away from direct sunlight. Products should be kept at room temperature. Please use all products will clean hands/fingers, to avoid contamination. All products are 100% natural, hence no preservatives have been used.

Question 5

When will I receive my order ?

Accepted Answer

We try to dispatch orders as soon as possible, despite products are made in small batches. Orders are processed according to the delivery option chosen. We will get in touch with you (via message or email) to arrange for the delivery.

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